UX Design
Increasing Player Engagement Through Intuitive Lobby Design
Hijack Poker
Summary
As Lead Experience Designer, I led the redesign of our platform's desktop lobby, transforming a rigid, table-based interface into an intuitive, player-centric game discovery system. This project focused on improving game findability and player engagement through organized game categorization and visual hierarchy.
Problem Statement
User Challenges:
Table-like interface created cognitive overload for players
Difficult to locate active games with engaged players
Poor organization made game selection unnecessarily complex
No clear visual hierarchy to guide users to popular tables
Business Impact:
Reduced player engagement due to difficulty finding suitable games
Lower retention rates from poor first-time user experience
Missed opportunities for cross-promoting different game types
Decreased table participation due to discovery friction
Research & Discovery
Usability Testing
Conducted usability tests to identify pain points in existing lobby
Gathered qualitative feedback on game discovery patterns
Observed user behavior during table selection process
Validated findings through user interviews
Secondary Research
Analyzed competitor platforms for discovery patterns
Researched best practices for content-heavy interfaces
Studied user behavior patterns in similar gaming platforms
Key Insights:
Players preferred visual browsing over data-heavy table layouts
Active player count was a primary decision factor for table selection
Users wanted quick access to tables matching their preferred stakes
Integration with waitlist system was crucial for seamless experience
Solution Design
Key Features
Carousel-Based Game Organization
Tables grouped by blind levels for intuitive navigation
Visual cards replacing traditional table rows
Quick-view stats for active players and waitlist status
Enhanced Discovery System
Prominent display of active tables
Integrated waitlist information
Clear visual hierarchy highlighting popular games
Information Architecture
Streamlined navigation for different game types
Simplified filtering system
Consistent placement of key information
Design Challenges & Solutions
Information Hierarchy
Challenge: Needed to present multiple data points without overwhelming users Solution:
Implemented visual hierarchy emphasizing:
Game type (prominently displayed with large image)
Buy-in amount
Blind levels
Current player count
Used size and positioning to naturally guide user attention
Table Status Organization
Challenge: Multiple table states needed clear visual distinction Solution:
Implemented priority-based ordering system:
Full/waitlisted tables (highest priority)
Available tables with active players
Empty tables
Used visual cues to distinguish between states
User Flow & Navigation
Challenge: Complex navigation between different game types and blind levels Solution:
Carousel interface for intuitive horizontal browsing
Added dynamic horizontal components between sections to:
Provide visual breaks during scrolling
Integrate marketing content naturally
Maintain user engagement
Design Process
Initial Concepts
Explored multiple navigation patterns
Investigated semi-guided search approach featuring "Previously Played Blinds"
Initially planned personalized recommendations
Adapted design due to technical constraints
Iterations & Refinement
Modified design based on development team capacity
Removed personalized blinds carousel due to technical limitations
Integrated marketing components as scrolling breaks
Refined visual hierarchy through multiple iterations
Stakeholder Collaboration
Regular alignment with development team on technical feasibility
Adapted design solutions to match development capabilities
Balanced ideal user experience with technical constraints
Technical Considerations
Development Constraints
Worked within existing technical framework
Adapted design to meet development team capacity
Prioritized features based on technical feasibility
Performance
Optimized carousel loading for smooth navigation
Implemented efficient data loading patterns
Maintained responsiveness across different screen sizes
Results & Impact
User Experience Improvements
More intuitive game discovery process
Clearer visual hierarchy for decision making
Improved integration of marketing content
Enhanced table status visibility
Future Opportunities
Potential implementation of personalized recommendations
Enhanced filtering capabilities
Advanced player matching features
Key Learnings
Importance of balancing ideal design with technical feasibility
Value of clear visual hierarchy in complex interfaces
Success of integrated marketing approach
Critical role of user behavior patterns in design decisions